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Monica Paolini, a WiMax industry analyst and consultant, advises manufacturers, operators to make it easy on customers with multiple devices: Paolini notes that as mobile WiMax picks up, an individual might have service at home, a mobile card, and portable gadgets like MP3 players with WiMax built in. Operators may want to maximize revenue by creating separate accounts and fees for each device. Paolini recommends setting policies that don’t discourage customers from adding devices, but also don’t allow abuse of accounts.
Manufacturers should make it trivial to add account information to a mobile device to add it to an existing WiMax account, too. While that might sound somewhat obvious, it’s not part of the ecosystem now. Devices use SIMs or other modules to authenticate to the network and establish separate billing identities in the system. That won’t be the case with WiMax.
Posted by Glennf at July 12, 2007 11:30 AM